The site portail.capsana.ca has been optimised for the most widely used platforms and browsers. We recommend the following configuration for an optimal user experience of the site and its functionalities:
Suggested configurations
Browsers (most recent version):
- Edge
- Firefox
- Safari
- Chrome
Screen size (resolution): 1024 x 768 (or more)
Loading speed: 56 K modem (minimum requirement)
Recommended software
Certain documents are offered in PDF format. We recommend using the following software: Acrobat Reader.
You may download or update your existing version for free by clicking here: Adobe Reader
In addition, your browser must allow cookies.
Are you having technical difficulties? Here are the steps to follow:
1. Copy and paste the link provided to you directly in the browser URL
If that does not work:
2. Clear your browsing history and repeat step 1
If that does not work either:
3. Access an incognito window and repeat step 1
If that also does not work:
4. Repeat step 1 and create a new account with a different email address. (personal business email, whichever you have not already used)
If however, you continue to experience difficulties, please email us at: [email protected]. We will respond within a reasonable delay.
Happy Completion!